KPIs

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In this video, you’ll discover…

Understanding Your Numbers Will Generate Sales Consistently

If you want your business to generate sales consistently, you better know which marketing sales and activities truly drive your business’s success and how to properly measure your numbers.

This fastest way to understand your numbers is where KPIs come in to play. KPI stands for Key Performance Indicator.

Every company and industry has their own and if you expect to compete effectively, learning why each KPI is important and what levers you can pull to better those of your business can often be the difference between success and failure.

For example, you may want to consider tracking “lead response time” or how quickly your company responds to a potential customer’s request for additional information. You could measure “rate of contact” if your business does outbound prospecting.

Alternatively, you may want to keep track of the “open rates” and “click-through rates” of your email marketing campaigns.

There are a couple of things to keep in mind though, you do not want to measure something just for the sake of having something to measure. You need to understand how what you are measuring affects your success or failure.

This doesn’t mean whether or not you can explain it to someone. You need to be able to prove it with numbers. Even then, you can run the risk of the correlation of your KPI and success being coincidental.

This is why identifying your true KPIs, in the beginning, maybe an experiment of trial and error.

The next thing to remember is just because you can measure something doesn’t mean you should. Try to limit the number of KPIs that you are monitoring to the most essential ones.

If you begin tracking too many they will create noise and take away from your ability to analyze the health of your business.

Some examples of key performance indicators for your finance team are Revenue per Customer, Gross Profit Margin, Monthly Recurring Revenue and Revenue per Customer.

Some examples of key performance indicators for your marketing team are Traffic to Lead Ratio, Cost per Lead, click-thru rates of various campaigns.

Some examples of key performance indicators for your sales team are Opportunity to Win Ratio, Total Sales Volume, Discounts Applied / Margin Retained and Sales Cycle Length.

A famous quote from Peter Drucker states “What gets measured, get improved”.

If you develop the habit of measuring what you expect from your business and always understanding your numbers, then you can strategically find multiple ways to generate sales very quickly.

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